Terms & Conditions

Last Updated: May 20, 2026

Welcome to 10x Groww. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions.

Legal Business Information

“10x Groww” is a brand name operated by Biswas Store, a registered proprietorship business in India.

All invoices, payments, banking transactions, legal documents, GST/Udyam registrations, and official business operations are conducted under the name Biswas Store.

For payment verification and legal purposes, clients may see the name “Biswas Store” on bank accounts, invoices, receipts, and official documentation.

If you do not agree with these terms, please do not use our website or services.

1. About Us

10x Groww is a digital agency based in Kolkata providing services including:

Website Design & Development
eCommerce Development
Shopify & WordPress Solutions
App Development
SEO & Digital Marketing
Branding & UI/UX Services

2. Use of Our Website

By using this website, you agree:

To use the site only for lawful purposes
Not to misuse, hack, or disrupt the website
Not to copy or reproduce content without permission
Not to submit false or misleading information

We reserve the right to restrict or terminate access if any misuse is detected.

3. Services & Payments

Project Requirements

Clients are responsible for providing accurate content, images, credentials, and project requirements on time.

Pricing

All pricing shared through proposals, quotations, or invoices is subject to agreement between both parties.

Payment Terms

Advance payment may be required before project initiation
Remaining payments must be completed according to agreed milestones
Delayed payments may result in project delays or suspension

Refund Policy

Payments made for completed work, digital services, strategy, development, or marketing are generally non-refundable unless otherwise agreed in writing.

4. Project Delivery & Revisions

We aim to deliver projects within the estimated timeline. However, delays may occur due to:

Delayed client feedback
Scope changes
Technical issues
Third-party service interruptions

Reasonable revisions are provided based on the agreed project scope. Additional revisions or features may require extra charges.

5. Intellectual Property

Unless otherwise agreed:

Final approved project files become the client’s property after full payment
10x Groww retains the right to showcase completed work in portfolios and marketing materials
Third-party assets, plugins, fonts, or licenses remain subject to their original licenses

6. Third-Party Tools & Services

Projects may include third-party platforms or services such as:

We are not responsible for downtime, policy changes, pricing changes, or issues caused by third-party providers.

7. Limitation of Liability

We strive to provide high-quality services, but we do not guarantee:

Uninterrupted website availability
Specific SEO rankings
Guaranteed sales or business growth
Error-free performance in all environments

10x Groww shall not be held liable for indirect, incidental, or consequential damages arising from the use of our services or website.

8. User Content

Any content submitted by users or clients remains their responsibility. You confirm that your content does not violate any copyright, trademark, or applicable laws.

9. Privacy

Your use of this website is also governed by our Privacy Policy.

10. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website after changes means you accept the updated terms.

11. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

12. Contact Information

For questions regarding these Terms & Conditions:

Website: 10xgroww.com
Email: info@10xgroww.com
Location: Kolkata